eTOM is part of the New Generation Operations Systems and Software (NGOSS) standard. Introduction to eTOM – Download as PDF File .pdf), Text File .txt) or read online. Cisco Systems, Inc. All rights reserved. This document is Cisco Public. eTOM, ITIL, Zachman, TOGAF and COBIT are widely used eTOM ( Enhanced Telecom Operations .. [17] Introduction to eTOM, CISCO Technologies.

Author: Maugal Shasida
Country: Suriname
Language: English (Spanish)
Genre: History
Published (Last): 24 March 2005
Pages: 269
PDF File Size: 16.28 Mb
ePub File Size: 2.16 Mb
ISBN: 893-9-85545-867-6
Downloads: 89881
Price: Free* [*Free Regsitration Required]
Uploader: Zulkilrajas

Mobile Number Please enter Mobile Number. For service providers, the Business Process Framework serves as the blueprint for process direction. A process flow can show interactions between processes at different levels.

Business Process Framework provides a comprehensive, industry-agreed, multi-layered view of the key business processes a service provider requires to run its business. Before security training clsco delivered by qualified personnel, the training practices are weighed against these standards, laws, and regulations.

Business process management has been More information. Etom Framework Training Service.

Business Process Framework (eTOM) – Wikipedia

We are here to help! Providing products and services to the enterprise for the production of cieco Service Cisco Systems, Inc. Improve service quality and enhance the customer experience. It is intended More information.

Certification On Network Firewall Service.

Business Process Framework (eTOM)

This document is Cisco Public Information. Please enter full name. February Prepared by: Handbook of Network and System Administration. Aligns IT services with the current and future needs of the business and its customers.


Provides a business process blueprint for service providers to streamline their end-to-end processes. Page 1 of 25 Abstract Information and Communication More information.

Figure 8 shows an example of the process interactions for a new order. Introduction to SOA governance and service lifecycle management. The focus of the TM Eom is on automating operational management and business processes.

For suppliers, the Business Process Framework outlines potential boundaries of software components eotm should align with their customers’ needs, as well as highlighting the required functions, inputs, and outputs that must be supported by their products.

Soft Skill Training Service. Service assurance for communications service providers White paper.

It also provides a neutral reference point for internal process reengineering needs, partnerships, alliances, and general working agreements with other companies. IT Security Training Service Security training involves the use of strategies for protecting data and information through an approach that has been developed by those knowledgeable in security training. A process interaction diagram does not show the sequence cisc the timeline of these interactions.

It is available as a toolkit of industry-agreed specifications and guidelines that cover key business and technical areas including: The large green arrow is an external trigger into this flow and the large red arrows are external triggers from this flow. It consisted of four management layers at different levels of abstraction: High quality security training also includes delivery by trained personnel who are capable of conducting the trainings in compliance with the existing laws and regulations.


December 2 Contents 2 Overview 2 Move to ciscoo competitive business model. Although both frameworks overlap in scope and have a similar approach of presenting a process view of the enterprise, there are also many differences between them.

The Processes Governance Processes: Both similarities and differences are shown in Table 1. Security training is created from IT and business standards and according to the laws and regulations that govern information security.

Universal Service Definition in the Context of Service Universal Service Definition in the Context of Service Catalog Design Nino Sipina There are many different definitions for a service, depending on the subject matter it deals with, the type of business, More information.

Comprehensive, standardized information definitions etoom as the common language for all data to be used in NGOSS-based applications. To make this website work, we log user data and share it with processors. A White Paper by: